• 0044(0) 2087 980 143
  • info@thediamondmansion.com
  • 0044(0) 2087 980 143
  • info@thediamondmansion.com

Terms and Conditions

WE MAY CHANGE THESE TERMS OF USE AT ANY TIME BY UPDATING THIS PAGE. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO REVIEW THESE TERMS TO ENSURE YOU ARE HAPPY WITH ANY CHANGES.  USING OR ACCESSING THIS WEBSITE INDICATES YOUR ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, PLEASE DO NOT CONTINUE TO USE THIS WEBSITE.

YOUR USE OF THIS WEBSITE AND OUR INTELLECTUAL PROPERTY RIGHTS

We have made this Website available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Website at any time.

We may withdraw or deny access to this Website at any time in relation to a user who breaches any of the terms contained in these Terms of Use.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must keep this safe and treat such information as confidential, and you must not disclose it to any third party.

OUR LIABILITY TO YOUThe Diamond Mansion

These Terms of Use do not exclude our liability (if any) to you for:

-personal injury or death resulting from our negligence;
-fraud;
-any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

We do not guarantee that this Website will be compatible with all or any hardware and software which you may use. We do not guarantee that the use of this Website will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses and you are advised to take all appropriate safeguards before downloading information or images from the Website. We do not guarantee that this Website will be available all the time or at any specific time. We reserve the right to withdraw or modify this Website at any time.

We are only liable to you for losses which you suffer as a result of a breach of these Terms of Use by us.  We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these Terms of Use, for example if you and we could not have contemplated those losses before or when you access this Website.  Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

Please note that nothing contained in these Terms of Sale in any way affects your statutory rights.

INFORMATION ON THIS WEBSITE

The information contained on this Website is given for general information and interest purposes only.  Whilst we try and ensure the information contained on the Website is accurate and up to date, we cannot be responsible for any inaccuracies in the information.  As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this Website.  Our liability to you as explained above remains unaffected by this.

Specifically, please note that some products on our Website (“Products”) may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

LINKING

We may link to other websites which are not within our control.  When we do this, we will try and make it as clear as possible that you are leaving our Website.  We are not responsible for these websites in any way.  It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.

You may not link to this Website from another website unless you comply with the following guidelines and obtain our consent in writing in advance (the granting of which may be subject to further conditions):

-links must be to the homepage of the Website at https://thediamondmansion.com
-you may not create a frame or any other border around the website;
-the site from which you wish to link must comply with all relevant laws and regulations and must not contain content which may be considered to be distasteful or offensive; and
-you must not imply that we endorse or are associated with any other website, product or service.

You are not entitled (nor will you assist others) to set up links from your own websites to the Website (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.

You agree that when accessing the Website you shall not price scrape or harvest pricing either manually or by use of a web spider, web robot or any other web crawling technology.

GOVERNING LAW AND JURISDICTION

The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms of Use or of any term of these Terms of Use will be governed by the law of England and Wales.

The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms of Use or use of the Website. However you should note that this does not prevent residents of Northern Ireland or Scotland from starting proceedings in their own local courts.

HOW YOUR CONTRACT WITH US IS FORMED

Orders are submitted via the Website in the following way:

-Once you are ready to make a purchase, click on ‘add to Cart´ to add the Product you wish to purchase to your Shopping Bag. Then proceed by clicking ‘proceed to purchase’ to log into our secure servers to complete your Order.
-If this is your first purchase on the Website you will have the option at the end of the payment process to create an account with us using your email address and you will also be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. We hold a secure password file to enable you to request a reminder, should it be forgotten on future transactions. You will then be asked to input your address. The address that you register with must be the address that the card statement is sent to, however you can use a different delivery address.
-If you have already registered with us you may enter your sign in details to access your account.
-You must select your preferred method of delivery (if any delivery charges are payable these will then be added to the amount you will be charged and you will be able to review these charges before you place your Order), confirm your address and input your payment details. You may check and correct any input errors in your Order up until the point at which you submit your Order by clicking on the ‘Complete Purchase and Pay’ button.
-It is your responsibility to ensure that your Order is correct before submitting it to us. If you have any problems with your Order, please call us +34 902 84 80 32
-We will then send you a confirmatory email to acknowledge that we have received your Order. This is sent out automatically by us to the email address you register with us. Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer by you to buy the Product(s) at the price set out in the Order.
-All Orders are subject to acceptance by us. We are not obliged to accept your Order and may, at our discretion, decline to accept your Order. You do, however, acknowledge that by clicking on the ‘Confirm Purchase and Pay’ button, you enter into an obligation to pay for the Product(s) in the event your Order is accepted by us.
-After sending you the acknowledgment email we will check to make sure we are able to fulfil your Order. Where we accept your Order, we will confirm such Order by sending you a second email (“Dispatch Email”) confirming your Order, confirming dispatch of the Product(s) to the delivery address you have requested and giving you estimated timescales for delivery. This is sent out automatically by us to the email address you register with us. At this point we will process the payment details you have given to us to take payment for your Order. (For all “click and collect” orders where you collect your item at a predetermined UK store location, payment for these orders will be processed only when you pick up the item in person). By sending you the Dispatch Email and thereby confirming and accepting your Order, the contract between us (“Contract”) is formed. After entering into the Contract, we will be under a legal duty to supply you with Products that are in conformity with the Contract.
-The Contract will relate only to those Product(s) whose dispatch has been confirmed in the Dispatch Email. We will not be obliged to supply any other Product(s) which may have formed part of your Order until the dispatch of such Products has been confirmed in a separate Dispatch Email.
-You should check both the confirmatory email and the Dispatch Email for accuracy and let us know immediately if there are any errors.
-If there are any problems with your Order, you will be contacted by a representative from The diamond mansion.

PRICE AND PAYMENT

Prices and delivery costs are liable to change at any time, but changes will not affect Orders which we have already confirmed in a Dispatch Email.

Prices are checked regularly. However, if we find the price has changed or that there has been a pricing error when we receive your Order we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will still not be under an obligation to supply the Product(s) until we have sent you the Dispatch Email confirming your Order.

The prices for the Products indicated on our Website at checkout include all taxes, including VAT, which may be payable in respect of the Product(s) but excludes the delivery costs which will be automatically added to the total amount due when you view your items in your Shopping Bag.

All payments must be made at the time of dispatch of the Product(s) to you or in “click and collect” instances at time of collection. Payment for all Product(s) must be by credit or debit card. We accept payment with Visa, MasterCard, American Express and Maestro cards. If we are unable to accept your Order for any reason then we will, at our option, either reject your debit or credit card or refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

For payment by card, all credit and debit cardholders may be subject to authorisation and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorise or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.

By providing the relevant information to us, you specifically authorise us to transmit or to obtain information about you from third parties from time to time, including but not limited to your name, address, telephone number, debit or credit card details or credit reports, to authenticate your identity and delivery address for the Product(s), validate your payment card and obtain authorisations for your payments for Product(s).

DELIVERY, TITLE AND RISK

We aim to deliver Product(s) to you, to the delivery address you have requested in your Order within the time set out in our Dispatch Email but we cannot give an exact delivery date.

Ownership and risk of the Product(s) will pass to you on delivery.

PRODUCT INFORMATION

Whilst we have taken reasonable steps to depict Product(s) as accurately as possible through the photographs and other images featured on the Website, some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Additionally the detailing (such as colour, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product when you receive it.

LIMITATION OF LIABILITY

These Terms of Sale do not exclude our liability (if any) to you for:

-personal injury or death resulting from our negligence;
-fraud or fraudulent misrepresentation;
-for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
-under Part 1 of the Consumer Protection Act 1987; or
-for any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

Subject to this, in no event shall we be liable to you for any business losses and we shall only be liable to you for losses which you suffer as a result of a breach of these Terms of Sale by us. Our liability for losses you suffer as a result of us breaching these Terms of Sale is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaching these Terms of Sale. Losses are foreseeable where they could be contemplated by you and us at the time your Order is accepted by us.

We are not responsible for any delay in, or failure of, performance of our obligations under any Contract arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

Please note that nothing contained in these Terms of Sale in any way affects your statutory rights.